Returns & Exchanges
At CUBIC Outside the Box, we want you to love your fashion finds; if they aren't the perfect fit, you can return unworn items within 30 days of delivery. Our streamlined process ensures that your return or exchange is handled with the same care and style as our collections.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Pack with Care
Place the items in their original packaging, ensuring all tags are intact and the garment is in its original, unworn condition.
Label and Ship
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing